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COM 539 Week 2 Negotiation, Persuasion, and Sales Presentation 2 Sets NEW Check this A+ tutorial guideline at http://www.assignmentclick.com/com-539/com-539-week-2-negotiation,-persuasion,-and-sales-presentation-latest

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COM 539 Week 2 Negotiation, Persuasion, and Sales Presentation NEW

Share, among team members, examples of experiences making significant purchases that required negotiation such as a car purchase, home purchase, etc. Create a 12- to 16-slide Microsoft® PowerPoint® presentation, including detailed speaker notes, that includes the following: • Did the sales people connect emotionally during the sales process? Provide examples from the members' experiences of successful or failed attempts. • Did the sales people appear to use active listening? Provide examples of how this was done or areas of opportunity to do this. • Did the sales people engage in negotiation during the sales process? • Did the sales people engage in using persuasive techniques during the sale? • Provide examples of persuasion and negotiation. How were these different? • Were any objections conveyed? How did the sales people handle objections? Was a purchase ultimately made or did the sales people fail to overcome the objections? • Did the sales people seem ethical and trustworthy? Why is this important in the sales process? Format your presentation consistent with APA guidelines.

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COM 539 Week 2 The Elevator Pitch NEW

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Share, among team members, examples of experiences making significant purchases that required negotiation such as a car purchase, home purchase, etc. Create a 12- to 16-slide Microsoft® PowerPoint® presentation, including detailed speaker notes, that includes the following: • Did the sales people connect emotionally during the sales process? Provide examples from the members' experiences of successful or failed attempts. • Did the sales people appear to use active listening? Provide examples of how this was done or areas of opportunity to do this. • Did the sales people engage in negotiation during the sales process? • Did the sales people engage in using persuasive techniques during the sale? • Provide examples of persuasion and negotiation. How were these different? • Were any objections conveyed? How did the sales people handle objections? Was a purchase ultimately made or did the sales people fail to overcome the objections? • Did the sales people seem ethical and trustworthy? Why is this important in the sales process? Format your presentation consistent with APA guidelines.

Check this A+ tutorial guideline at http://www.assignmentclick.com/com-539/com-539-week-2-the-elevator-pitch-latest

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COM 539 Week 3 Sales Prospecting Strategy NEW

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Create a 10- to 15-slide Microsoft® PowerPoint® presentation in which you develop a Sales Prospecting Strategy. In this presentation you will include the following: • -Discuss methods for identifying perspective clients. - • -Explain when and where to start prospecting. • -Examine how to use competitive analysis. • -Discuss the role of competitive analysis in prospecting and the sales process. • -Analyze the uses of Customer Relationship Management (CRM) systems. • -Identify potential CRM systems. • -Recommend a CRM system and include the rationale for the recommendation. Format your presentation consistent within APA guidelines.

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COM 539 Week 4 Customer Satisfaction Strategy NEW

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Select a company with which you are familiar. The company should have a sales force and customer service division. You are in charge of coming up with a customer satisfaction strategy to help the organization increase sales and customer satisfaction. Part 1 Create a 1,050- to 1,400-word customer satisfaction strategy. In this strategy include the following: • Identify parts of the sales process that can result in improved or reduced customer satisfaction. • Examine the importance of follow up to the sales relationship. How does follow up help increase customer satisfaction? • Explain how the unhappy customer also presents opportunities within the sales process. • Determine the relationship of customer service and sales within the organization. Does the relationship seem to support the customer? Do sales and service appear to work together or is the relationship adversarial? • Recommend ways to change this relationship to improve customer satisfaction. • Discuss the ways this change to the service and sales relationship will benefit the organization as a whole. Part 2 Create a script of no more than 350 words addressing unhappy customers. The cause of the unhappy customer is up to the team and can include more than one cause and the script(s) should include the following: • The script is a response to an unhappy customer. • The script includes an option for refunding or exchanging a product or service. • The script allows you to regain the customer's trust.

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COM 539 Week 5 Social Media and Sales NEW

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COM 539 Week 5 Social Media and Sales NEW

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COM 539 Week 6 Sales Team Presentation NEW

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COM 539 Week 6 Sales Team Presentation NEW

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